Akozzle (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, website, mobile application, and services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email, phone number, profile details.
- Transaction Data: Items listed, purchased, exchanged, and related communications.
- Payment Information: Processed securely by First Iraqi Bank; we do not store credit/debit card details.
- Device & Usage Data: IP address, browser type, operating system, app usage, and cookies.
- User-Generated Content: Listings, messages, and other content you provide.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the Services.
- Process transactions and payments.
- Verify user identity and prevent fraud.
- Communicate updates, offers, and support.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Service Providers: For payment processing, hosting, analytics, or customer support.
- Other Users: As necessary to complete transactions or facilitate communication.
- Legal Authorities: When required by law or to protect rights and safety.
4. Data Retention
- We retain personal data for as long as your account is active or as required by law.
- You may request deletion of your data by contacting us at support@akozzle.com.
5. Security
- We use reasonable safeguards to protect your information.
- However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for certain uses.
To exercise your rights, contact us at support@akozzle.com.
7. Cookies & Tracking
- We use cookies and similar technologies to enhance your experience.
- You may disable cookies through your browser settings, but some features may not work properly.
8. Children’s Privacy
The Services are not intended for individuals under 18 Years of age. We do not knowingly collect personal data from minors.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
10. Contact
If you have questions about this Privacy Policy, contact us at:
support@akozzle.com